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A mass texting service is a platform that allows businesses to send SMS messages to many contacts at the same time. Mass texting saves businesses time and effort because they can broadcast a consistent message to customers, employees, or prospects no matter the size of the group.
Mass SMS is used by businesses across industries to send promotional offers, appointment reminders, emergency alerts, internal updates, and more.
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Reach groups quickly
Don’t send the same message over and over. Save time and effort by sending the SMS message to multiple contacts at the same time.
Maintain personalization
While the bulk message is sent to many, texting allows for personalization with custom fields like first name, appointment time, and more.
High open and response rates
Texts have a 98 percent open rate and 45 percent response rate, making them an effective mode of communication.
Easy to use
Sending a mass text message is simple. You just need to log into your texting platform, choose a group of contacts, compose a message, and click send. Since the vast majority of people have sent a text before, it's a familiar communication channel that any business can use with ease.
Each mass texting service on the market has different features. Some offer a full suite and others offer a more limited scope. But, we believe there are some key features to keep in mind when choosing a service.
Any mass texting service you select should be familiar with SMS regulations. The right business texting service will provide information about how to ensure compliance, register your phone number, and share vital updates.
A mass texting service should have the ability for customers to easily opt in and out of messages. Before selecting an SMS service provider, make sure they have this capability. Without it, you may be illegally texting your contacts.
Find a mass texting service where you can easily divvy your large contact lists into smaller groups. This will help you save time when sending messages and allow you to tailor the text so the right message is sent to the right audience.
Given texts have a 45 percent response rate, it is inevitable that people will respond to your mass message. Ensure you choose a mass texting service that allows you to reply back to those contacts and have private two-way text conversations. This will allow you to have personal interactions with your contacts and lead to more of them engaging with your call-to-action.
Find a mass texting service that allows you to upload your contacts in multiple ways. This can include manually uploading, using a CSV file, allowing you to access an existing address book, or having an open application programming interface that allows you to connect your contact sources.
If you have a recurring message you send customers, select a mass texting service that allows users to create and save custom templates. This will allow you and your team to save time. For example, if all of your appointment reminder texts say the same thing, consider creating a template instead of manually typing each message.
Pick a mass texting service that allows you to both send mass messages immediately and schedule texts ahead of time. That way, when you are out of the office or otherwise unavailable, you still have the ability to send the mass text to the right people at the appropriate time.
Choose a mass texting service that lets you track message performance with stats on replies, opt-outs, delivery errors, and more. Make sure the data is easy to access and use so you can boost performance of your next mass text campaign.
Textline has an impressive feature that allows businesses to send mass text messages up to 400 times faster. The feature, called Smart SMS, sends mass text campaigns from multiple phone numbers at the same time to ensure speed and provide control over the geo-location of SMS.
Smart SMS can automatically send these messages from phone numbers that match the area code of your recipients. This can boost response rate and ensure localized segmentation.
Automations and mass texting are a powerful duo. Textlead’s mass texting software lets you create custom automations to streamline your mass SMS campaigns. Easily set up auto-replies when customers text in a specific keyword or automatically route text conversations to the right department. Automations help your business save time, while ensuring customers get the information they need quickly. Auto-replies are especially helpful when customers reply to one of your mass texts.
We do exactly what our name says- get you amazing leads through text.
TextlLeads.io takes pride in doing things the right way. We follow advanced security protocols, so you will never worry about your company or customer data.
Our customers rave about TextLeads.io support team. Whether you need help with onboarding, SMS compliance, or setting up a particular feature, you can expect fast and effective support.
TextlLeads.io is the best platform to target your perfect customer avatar. We do a deep analysis to make sure we know who your idea customer is then we execute at the highest level.
We’re constantly adding new features and integrations to our platform. When making product decisions, we listen closely to customer feedback to ensure we’re improving their experience.
Book a call today and see why we are the best in the business.
TextLeads.io is passionate about SMS compliance. Our mass text messaging software adheres to all industry rules and regulations so your business can message without worry.
TextLeads.io has some powerful integrations set up to help your business enhance your mass texting efforts. This will help your business improve efficiencies and communication impact.
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